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How p999games Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and what we do with it.

Account data collected at registrationPayment details handled securelyJazzCash, Easypaisa, Raast transaction recordsCookie and device data on mobileYour right to access or remove data
p999games How p999games Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across all account pages, payment screens and session activity so data in transit cannot be intercepted. Account passwords are stored as one-way hashes — we cannot read your password, only reset it through the verified OTP flow linked to your registered mobile number. Payment data tied to JazzCash, Easypaisa and Raast transactions is stored in access-restricted systems that our front-end staff cannot query directly.

SSL Encryption

Every page you access after logging in runs over SSL. Your account data, deposit screens and withdrawal requests are all covered — including JazzCash and Easypaisa payment flows.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can clear cookies from your mobile browser settings at any time.

Data Retention

Active account data is kept while your account remains open. Once you close your account, we retain only the minimum records required under applicable rules, then remove the rest.

Access and Correction

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details. Submit your request through live chat or email with your account reference.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to ask about your data, request a copy of what we hold, or ask us to delete specific records, our support team handles those requests directly. You can reach us through live chat in your account dashboard, by email, or through our contact form. We aim to respond to all data-related requests within a reasonable period. Keep your account number or registered mobile number ready so we can verify your identity before releasing or removing any data.

Team online

Live Chat

Access live chat from your account dashboard at any time. Quote your registered mobile number so we can verify your identity before discussing account data.

Email Support

Send your data request by email with your registered name and account reference. We handle privacy queries separately from general account support for faster routing.

Contact Form

Use the contact form on our site and select the privacy category. Include the specific data type you are asking about — account records, payment history or cookies.

Your Questions About Privacy on p999games

These are the questions we hear most from account holders in Pakistan about how their data is handled, what rights they have, and how to act on those rights.

We collect your name, registered mobile number, email address and the device details used at login. Payment transaction references from JazzCash, Easypaisa or Raast are also recorded against your account.

No. Your wallet PIN is entered inside your JazzCash or Easypaisa app and never passes through our system. We only receive the transaction reference number that confirms a deposit cleared.

Yes. Contact our support team via live chat or email with your account reference and registered mobile number. We will verify your identity and then provide the data we hold.

Send a deletion request through live chat, email or the contact form. Select the privacy category. We will process your request and confirm once active data has been removed from our systems.

We share payment transaction data only with the processors who handle your JazzCash, Easypaisa or Raast transfers. We do not sell personal data. We comply with lawful requests from legal authorities.

We use session cookies to keep you logged in and analytics cookies to track lobby usage. You can remove cookies through your mobile browser settings or device privacy options at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.